About us
We’re two IT professionals from the Tampa Bay area. We kept watching good local businesses lose real work to a call they couldn’t get to — so we built FrontlinePros to catch it. It has grown since: today it answers the phone, books the customer, reminds them, and then quietly keeps the book full — win-backs, reviews and referrals, on its own. The plan is still simple: help the shops right around us first, then help many more.
A missed call isn’t a missed call — it’s a job that went to whoever picked up next. Owners we know are on a ladder, under a sink, or driving between jobs when the phone rings. They shouldn’t have to choose between doing the work and answering for the next one.
Not a call center and not a faceless app. It’s the two of us — we set the product up, we watch how it runs, and we answer when you need a person. We’re local, and we’d rather earn the shops around us one honest conversation at a time than sell to a list.
It answers the calls and texts you can’t, asks what’s wrong and where, and texts you a job card ready to schedule — or books it straight onto your calendar. Then the part nobody has time for: it reminds customers so they show, asks the happy ones for a Google review, brings quiet customers back and turns good ones into referrals.
Start local, prove it works, then scale it out so any small business that answers its own phone can keep every customer it earns — without hiring a receptionist or learning new software.
Reach a real person
Tap Ask us in the corner and ask whatever you like. It answers on the spot, and the moment a question actually needs a person, it pages one of us and asks where to reach you — so you never wait on a ticket queue.