An AI front desk for the trades

You were under a sink. It answered anyway.

Every call you can’t reach is a customer already dialling someone else. FrontlinePros picks it up for you within seconds — an AI assistant that knows your trade, asks what a good technician would ask, reads the model number off a photo, and quietly refuses to guess at anything it can’t see. You come off the job to a written work order, not a missed call.

Call (680) 203-2310 — see it workHow it works

Ring it and let it ring out. You’ll get the same text your customer would.

Keep your numberKeep your carrierOff in one dial
2:16
AAAce Appliance(407) 555-0110
Today 2:14 PM
Missed call
Hi, this is Ace Appliance — sorry we couldn’t pick up, we’re on a job. What’s wrong?
Fridge stopped cooling. Freezer’s still fine though
Got it. Can you send a photo of the sticker with the model number?
WhirlpoolREFRIGERATOR
MODEL NO.WRF535SWHZ04
SERIAL NO.HRB4102877
VOLTS / HZ115V 60Hz
REFRIGERANTR-600a 55g
MADE IN U.S.A.
data-plate.jpg
Perfect — Whirlpool WRF535SWHZ04. Door sealing shut? Breaker on?
Both fine
Thanks. Tom will call you back within the hour.
Delivered
+Text Message

What your customer sees, from a number that names your shop.

It knows your tradeDifferent questions for HVAC and appliances.
We answer our own phoneIt would be a strange product if we didn’t.
Not a call centreNobody else speaks to your customers.
Off in one dialYou are never locked in.
Technician standing in a workshop

The problem

Every unanswered call is a customer dialling the next shop on the list.

You can’t stop to answer the phone with your hands inside a machine, and by the time you call back that evening, the job is gone.

Voicemail doesn’t fix it. Most people won’t leave one, and the ones who do just say “call me back.”

20 secbefore it steps in
0changes to your phone
1 dialto switch it off

How it works

  1. Your phone rings as normal.Nothing changes. You answer whatever you can.
  2. If nobody picks up after 20 seconds, we text the caller.From a number that names your shop, not some 1-800 line.
  3. It asks the questions you would have asked.What’s doing what, since when, whether it’s still running, where they are and when they’re free — and a photo when a photo saves you a trip.
  4. You get a job card.Customer, address, equipment, what they said, what it screened out, and anything they sent. Ready when you finish the job you’re on.

It’s a conversation, not an upload form

The photo is one question out of many, and on plenty of jobs it never asks for one. What it’s really doing is the front-desk work you don’t have time for.

Qualifies the jobIs this a repair you take, in an area you cover? It sorts the real jobs from the wrong numbers and the landlord who wants a free quote.
Screens the obvious firstBreaker on, valve open, filter clogged, door sealing. Sometimes it fixes the problem over text and saves you the drive entirely.
Catches the dangerous onesGas, burning smells, water coming through a ceiling. It stops asking questions and tells them to call you or 911 right away.
Gets you what you need to quoteMake, model, age, symptom — from a photo if there’s a plate to read, from plain questions if there isn’t.
Books the windowAddress, when they’re actually home, and whether someone can let you in. No phone tag at seven in the evening.
Keeps them warmThey get an answer in twenty seconds instead of silence, so they stop working down the list of your competitors.

What lands on your phone

A work order, not a voicemail.

Everything you need to price the job and load the van, written down before you wipe your hands.

It never guesses. If the model plate isn’t readable, it says so rather than sending you the wrong part number. A wrong model number is worse than no model number.

2:16
New job cardAce Appliance · today 2:16 PM
Job CardNo. 1042
Customer
Dana Whitfield(407) 555-0148
Address
218 Palmetto Ln, Winter Park, FL 32789
Equipment
Whirlpool WRF535SWHZ04Serial HRB4102877 · read from photo
Problem
“Fridge side stopped getting cold since yesterday, freezer still fine, clicking every few minutes.”
Screening
Door sealing · breaker not tripped
WhirlpoolREFRIGERATOR
MODEL NO.WRF535SWHZ04
SERIAL NO.HRB4102877
VOLTS / HZ115V 60Hz
REFRIGERANTR-600a 55g
MADE IN U.S.A.

The job card, waiting when you finish the job you’re on.

What doesn’t change

  • You keep your number.Nothing to port, nothing to re-print, nothing new to answer.
  • You keep your phone company.We don’t touch your voice service.
  • You answer first, always.It only steps in after 20 seconds of ringing.
  • You can switch it off in one dial.We show you the code on day one.

Built for three trades

Appliance technician at work
Appliance repairModel and serial off the data plate before you order the part.
HVAC technician working on ductwork
HVACUnit tonnage, age and symptom captured while you’re on the roof.
Plumber in a workshop
PlumbingFixture, location and whether the water is off — before you roll.
Your side of it

You finally get to see what the phone was costing you

Every call that rang out, what the customer said, what became real work. Most owners have never seen this number, because a missed call leaves no trace anywhere.

Every job card, written downMake, model and serial read off the photo, the fault in the customer’s own words, the address, and when they are home. Nothing invented — anything we could not read says so.
The number nobody has ever shown youHow many calls rang out, how many of those you would otherwise never have heard about, and how many turned into work you could book.
When your phone rings outThe hours and the days you are losing calls. Some owners find out they need a second van; some find out they need a different lunch break.
Close the loop yourselfMark a job booked, quoted or not-for-us. It is your record of what the phone brought in, not ours.

Pricing

FrontlinePros
$10per month

Everything below. No contract, no setup fee, cancel from your dashboard whenever you like.

  • Your own local number, and every missed call answered within seconds
  • An AI assistant that knows your trade and asks what a technician would
  • Reads make, model and serial off a photo — and says so when it can’t
  • Screens out the wrong numbers, the out-of-area jobs and the free-quote hunters
  • Flags gas, smoke and flooding straight to you, no questions asked
  • A written job card on your phone before you’ve wiped your hands
  • Every conversation, transcript and photo kept in your dashboard
  • Analytics: what you rescued, when your phone rings out, what people call about
  • Keep your number and your carrier. Off again in one dial

Start for $10 a month

You’ll sign in with your mobile number — no password to remember.

Questions

Do I have to change my phone number?
No. Calls ring your existing number on your existing carrier. We only pick up the ones you don’t.
What if I answer the phone?
Nothing happens. It only triggers on an unanswered call.
Does the customer know it’s automated?
They know they’re texting your shop. It’s brief and it’s polite, and it never pretends to diagnose anything — it asks questions and hands you the answers.
What if the photo is unreadable?
It tells you it couldn’t read it rather than guessing.
What does it cost to set up?
Nothing. Ten minutes on the phone and one code dialled into your handset.
What if a customer replies STOP?
They stop hearing from the system immediately and we keep a record so it stays that way. You can still call them back yourself.

Stop losing the call you couldn’t get to.

Ten minutes to set up. Nothing to install. Cancel any time.

Call (680) 203-2310

Or leave us a note and we’ll ring you back.